Walnut Creek Foot Doctor
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Frequently Asked Questions

Q: What types of Insurance does your office take?
  • A: Our offices take most PPO insurances. We also see Medicare patients. Please call your insurance to verify we are a preferred provider before making your appointment. It is your responsibility to obtain any referrals or necessary authorizations before making an appointment.
Q: Is surgery the best way to resolve my foot pain?
  • A: Dr. Taylor takes a conservative approach to treating your foot pain. After diagnosing what the cause of the foot pain is, he can go over treatment options with you. Some problems may require surgery if conservative treatment does not resolve the pain. The need for surgery is something Dr. Taylor would discuss with you if he feels you are a candidate for surgical correction.
Q: What are treatments for toenail fungus?
  • A: Our first line of treatment would always be topical medications, oral medication are an option if the problem is severe or persists.
Q: I have diabetes and my primary doctor suggested I see a Podiatrist regularly. Why & how often should I be seen?
  • A: If you are diabetic you should definitely be seen by a Podiatrist on a regular basis. Complications from diabetes can lead to serious infections or even amputation. After your first visit Dr. Taylor can assess how often you should be seen. Every patient is different and has different needs, the time frame you come in will be specific to you. Most patients are seen every 4-8 weeks.
Q: What is the treatment for warts?
  • A: Warts are a virus, so there is no easy way to get rid of them. Common treatments involve freezing the wart site or excising the warty tissue. Dr. Taylor will then go over ways to help you prevent re-infection. Small children can be difficult to treat with this type of infection. There are also topical medications that may be prescribed if freezing or excision are not an option.
Q: What type of shoe is best for my foot type?
  • A: Every patient has a different foot type. Dr. Taylor will do a gait analysis to see how you walk and what type of shoe will provide you with the proper support and most comfort. We have a shoe list we can provide you with to help choose well fitting shoes.
Q: How do you treat an ingrown toenail?
  • A: Ingrown toenails are a common problem we see in our office. The nail may just need to be trimmed properly by the doctor. If the toe is infected from the nail growing into the nail bed the doctor will remove that portion of the nail (not the whole nail) and put some medicine in the corner of the nail to prohibit it from growing back in that corner.
Q: Are orthotics covered by my insurance?
  • A: Every insurance plan is different. If Dr. Taylor feels that you are a candidate for orthotics we will contact your insurance to see if they are a covered benefit of your plan. If so what the coverage is. After going over the financial information with you we can fabricate the orthotic for you.
Q: Do you see patients that don't have insurance?
  • A: We have patients that do not have health insurance. You may contact our office for pricing.
Q: Can your office give me a referral for an X-ray?
  • A: Both of our offices have an onsite X-ray machine. This helps Dr. Taylor to diagnose and treat problems from foot pain, injuries and infections. The X-rays will be developed while you are at our office so Dr. Taylor may go over them with you.
Q: What age patients does your office treat?
  • A: We treat all ages. Our patients range in age from three months to 106 years young.
Q: Is your office wheel chair accessible?
  • A: Yes our office is accessible for patients in wheelchairs or that use walkers. We are able to treat patients for most problems while they stay in their chair if this is more comfortable for them. Sometimes it can be intimidating to have to climb into an exam chair, we will work within your comfort levels as best we can.
Q: What is your cancelation policy for appointments?
  • A: If you are unable to keep your appointment, we kindly ask that you give us 24hour notice. Otherwise we reserve the right to charge for time reserved.
Q: How can I get a refill on my prescription?
  • A: Please try to refill your prescriptions at your scheduled office visit. If you need refills between your appointments request the refill through your pharmacy. Your pharmacy will fax us the request and we will process the refill. Except in an emergency prescription refills are processed during normal office hours. Please allow up to 48 hours for your refill to be processed.
Q: What is treatment for Plantar Fasciitis?
  • A: Plantar Fasciitis is the inflammation of the soft tissue on the bottom of the feet. Should the patients not respond to conservative care of orthotics and exercises non invasive surgical release of the Plantar Fascia may be necessary.

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